How PousadasTests handles your personal data, your rights, and how to contact us about privacy matters.
We collect personal data you provide through our contact forms, newsletter sign-ups, and service inquiries. This includes your name, email address, phone number, and any message you submit. We also collect technical data such as your IP address, browser type, and device information when you visit our website. Additionally, we use analytics tools to track page views and user interactions to improve our services.
Your data is used to respond to your inquiries, provide hospitality consulting and management services, send relevant updates about our offerings, and improve our website experience. We may also use aggregated, anonymized data for internal reporting and service development. We do not sell your personal information to third parties.
Our website uses cookies and similar tracking technologies to enhance functionality, analyze traffic, and remember your preferences. You can manage cookie settings through your browser. Third-party analytics providers (such as Google Analytics) may also place cookies on your device. By continuing to use our site, you consent to our use of cookies as described in this policy.
We may share your data with trusted third-party service providers who assist us in operating our website, processing communications, and delivering services. These include hosting providers, email platforms, analytics services, and CRM systems. All processors are contractually bound to protect your data and use it only for the purposes we specify. We do not share your data for third-party marketing without your explicit consent.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access, correct, delete, or port your personal data. You may also withdraw consent for processing at any time, object to certain processing activities, or request a restriction on how we use your data. To exercise these rights, please contact us using the details below. We will respond to your request within the timeframe required by applicable law, including the Protection of Personal Information Act (POPIA) for South African users and GDPR for European users.
This policy was last updated on 1 October 2025. We may revise it from time to time, and any changes will be posted on this page. If you have questions, concerns, or wish to make a privacy request, please contact us at 792 Erasmus Stravenue, by phone at 045-449-2834, or via email at info@pousadastests.com. We are committed to transparency and will address your inquiry promptly.